| Attorney Admin Seat | Attorney Seat | |
|---|---|---|
| Monthly Price |
$ 22.95 $ 6 /user/month |
$ 29.95 $ 7 /user/month |
| Core Features | ||
| Call Control (Transfer, Hold, Mute, etc) | ||
| Call Forwarding | ||
| Call Groups | ||
| Call History | ||
| Call Queues | ||
| Call Waiting | ||
| Chat & SMS (Unlimited) | ||
| Customizable Music on Hold | ||
| Dial by Name Directory | ||
| Direct Numbers (DIDs) Atty Admin Seat includes 1 DID; Attorney Seat includes 2 DIDs |
||
| Do Not Disturb (DND) | ||
| Free Calling in US, Canada & Mexico Some restrictions apply. |
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| HD Voice | ||
| Message Waiting Indicator/Busy Lamp Field | ||
| Mobile App (Android & iOS) All packages allow 1 mobile device to be registered per user. |
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| Online User Dashboard A one stop suite for managing call history, recordings, voicemails, and more. |
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| Shared Line Appearance | ||
| Simultaneous Ring | ||
| Softphone (Windows or Mac) Webphone™ allows use of computer as the phone. |
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| Tech Support Chat | ||
| Tech Support Voice (Live answer 7am-7pm) | ||
| Tech Support Email | ||
| Unlimited Multi-level Auto Attendant | ||
| Video Calling (Peer-to-Peer) Between select ESI Desktop Phones and Mobile App |
||
| Voicemail-to-Email | ||
| Admin-only Features | ||
| Admin Portal | ||
| Alerts (Call Coming In) | ||
| Call Log Reports | ||
| Call Recording | ||
| Voice Analytics | ||
| Attorney-only Features | ||
| Audio Conferencing (Unlimited) | ||
| Desktop Phone (Included) | ||
| Voicemail Transcriptions | ||
| Add-ons & Integrations (Additional Costs Required) | ||
| Clio/PM Integrations | ||
| eFAX Service | ||
| SMS Campaigns SMS Campaigns by Sinch MessageMedia provides appointment reminders, alerts, notifications, marketing campaigns and more. |
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| Video Conferencing & Events Enterprise Meetings by BlueJeans |
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