Cloud Phones for Lawyers ™

Powerful Technology for Your Most Important Conversations

A law firm's phone system is no longer exclusively about physical phones on a desk with speed dial numbers or extensions. Today conversations happen over phone, video and text, and that is an experience staff and clients equally share. Features such as video conferencing, sms/text messaging, security, and mobile phone applications are not luxury items, they are requirements.

ESI-Legal delivers a cloud-based phone solution with countless benefits, features, and add-on tools that makes communicating with your clients and business associates feel as comfortable and safe as a stay at a five-star hotel. Explore the ways ESI-Legal helps you elevate, secure, and maintain unparalleled levels of service no matter when and where you practice.

The Basics

Client Experience

Mobility

Billing & Reports

Administration

Convenience

Security

Integrations

Moving to the Cloud

The Basics

Trust that every ESI-Legal phone system, comes with a core group of standard features. Add on, and customize with additional options such as video conferencing, mobile apps and more.

Call Waiting
Voicemail
International Dialing
Local Numbers
Number porting
99.999% uptime
CallerID
Call Hold
911
Superior Voice Quality
Custom Hold Messaging & Music

Mobility

Cloud-based Solution: The award-winning ESI eCloud PBX™ delivers and end-to-end communications experience like none other. Its intuitive design and uniquely integrated technology make it easy to manage - and even easier to use - all while delivering an in-depth, real-time view of a business' communications. With this hosted service, businesses save both time and money, while providing their employees with valuable tools that increase both efficiency and productivity!
Find me - follow me: Intelligent call routing gives you the freedom of complete mobility. When a call comes in, ESI’s technology will ring all devices associated with your direct line. Advanced routing options include rolling your call to the next available staff member of your choice.

Integrations

As the adage goes “time is money.” With more time spent on the phone, video conferencing and sending text messages to associates and clients it is critical for those records to sync with your time and billing software.

By connecting ESI-Legal to your practice or email management tool of choice you eliminate countless steps in the time capture and recording process. Law firms who integrate cloud-based phone, video conferencing and text messaging tools increase recorded time by an average of 20%.

Explore the benefits of ESI-Legal’s available integrations:

Clio-Horizontal

Unify your phone, text and video conferencing contact list with your Clio client and party database.
Automatically capture and record time from inbound and outbound calls inside of your Clio Account.
Save hours per month with click-to-dial directly from any matter or contact record.
Seamlessly add notes related to client calls to the call record, then add the same detail to your invoices for a client friendly billing practice.

Outlook Google

Sync your Outlook and Google Contact lists to your ESI-Legal account.
Click to call directly from an email signature or contact record.
Add conference bridge, video meeting instructions and more directly from an Outlook or Google Calendar appointment.
Review and audit call history specific to contacts or parties on a matter for billing during a specific period.

Inbound and outbound calling that connects Teams-based attorneys and staff to contacts anywhere in the world.
Integrated softphone client for connecting to Teams contacts or any other callers via the Teams dial pad.
No need to change existing hardware or phone numbers.
Single Click-to-Call functionality to dial directly from practice management, documents, email, and websites.

Client Experience & Team Collaboration

Text (SMS) Messaging & Chat:

Communicate with your contacts using text (SMS) messaging and chat

features. Send and receive messages via the ESI eConsole™ Dashboard or by using the ESI ePhoneGO™ smartphone application.
ESI Meet™ Video Conferencing & Screen Sharing: This browser-based application allows users to create and manage video conference calls for up to eight participants. Presenters can also share their screens (entire screen, application window, or specific tab) with all parties in the meeting. Additional features include Chat, Raise/Lower Hand, and Mute All (audio & video). Video quality can also be adjusted based on available bandwidth.

Convenience

Call Recording: Easily record your calls with a simple button push and access your stored recordings from the eConsole™ Dashboard! This is a great way to save conversations for training, record-keeping, or legal purposes.
Voice Mail Transcription: For times when listening to your voice mail messages is difficult, such as in a courtroom environment, you can now read your transcribed voice messages directly from your email inbox or the eConsole Dashboard.
Programmed Hot Keys
Virtual Fax (Fax to Email)
Call routing/forwarding
Local number extensions (set hotkeys for personal numbers)

Billing & Reports

A key feature set for partners, associates and billable staff, ESI-Legal allows your team to sort call records by contact, number and easily assign billable rates for quick invoicing. For a seamless billing process, connect your ESI-Legal account with your practice management or time and billing application of choice.

Import contacts and assign billable rates
Search and report on call history for any contact
Export call records for billing

Administration

Extension and Dial by Name Directory Management
ESI eConsole™ Dashboard:
This web-based eCloud management portal provides a centralized view of a user's communications activities. Users can access and listen to voice mail messages, review call history, maintain corporate and personal contacts, and view their co-worker's presence availability status. It also enables users to view and manage their phone status and DSS key programming with a one-touch approach.
Availability Indicator
Mass Messaging
Hunt Groups
Intercom - Team PA
Speed Dial / Favorites

Security & Privacy

ESI Access™: This is a great solution to keep your office facilities more secure. Combining RF scanning technology with the award-winning ESI eCloud PBX™ communications system, this access control solution allows entry/exit access via programmed RFID cards, the built-in dial pad, or both. View detailed information, such as employee work hours and attendance history

Let's Chat!

Imagine, running your practice from any location and any device with a telephone system designed specifically for your needs today, and one that grows with you for tomorrow…that's Cloud Phone for Lawyers.

ESI has been in the phone system business for over two decades. As a company, we have delivered over 350,000 systems and millions of phones. With the corporate motto: We make it easy to communicate, ESI is committed to providing you with the best, most useful, and most efficient solutions to meet your needs.